For two weeks, the content of the Add-on’s End Walker of Final Fantasy XIV is accessible to players, but not playable for all. Long queues when logging in and server error, fans missed the fun of end-wobblers and presses the mood. But a real shit storm remains out.
The situation shortly:
Since mid-2021, FFI has been experiencing a strong increase in new players. The MMORPG received a lot of attention from large Wow streamers and YouTubers like Mongol, Cellular or Preach, which made a medial boom in summer.
At that time, queues in the login formed, and server problems were evident. The developers were even forced to close a whole data center with 8 servers for new characters because the servers were crowded.
The problems were worse for the launch of the new Add-on End walker. Queues went into the thousands and players were plagued by Login Errors 2002 and 4004, which they have thrown back to the end of the snake. Creation of new characters is quasi impossible.
With MMORPGs such as New World or Outriders, such server problems made in the past for large shit storms. The forums and social media were crowded with complaints and negative comments about the state of the servers.
For FFI, however, this is limited. While there are various complaint threads and posts from broken subscriptions in the forums, the discussions remain relatively civil. Part of the users praise the FFI even how they handle the difficult situation.
I had to cancel the subscription because I have a job.
This happens in the forums: Since the Early Access of End Walker on 3 December there is a two-column mood in the FFI community. On the one hand, many fans celebrate the add-on for his story and the new boss fights. It is so popular that it belongs to the best rated games on Metacritic 2021.
On the other hand, there has been extremely long queues for 1.5 weeks in the login, which dismissed the mood of the players.
Anyone who comes back from work in the evening and wants to gamble a round of actively, must first spend several hours in the snake, which sometimes exceeds 6,000 players. And it is not guaranteed that in the end you come into play, because Errors 2002 and 4004 ensure that the players must fly out of the snake and re-start.
Accordingly, a whole series of complaints about the server problems can be found in the official forums and on Reddit. Part of the players expresses their displeasure about the long snakes and that they can not play when they want or have time.
[…] If I can not play the game if I have time for it, then I have no choice as to snubbing. Maybe when the Rush is over, I will be able to play further. It’s very sad. […]
Lanierrida in the official forums
The discussions in such threads are above all about which it is credible that all current problems associated with the lack of semiconductors are related and that FFI team has difficulty obtaining new servers.
What the developers say? In a statement before the release of End Walker, the director Naomi Yeshiva announced that there are problems and that the problems are the lack of semiconductors. You do not come to enough hardware ran, even if you offer the supplier more money, so Yeshiva.
The semiconductor scarcity is a problem that goes beyond the boundaries of the gaming industry. Not only large corporations like Sony and Microsoft have problems with it, but also automakers who had to reduce their production, or other industries.
Part of the users in the forums doubt the credibility of this justification. The argument here is that Square Enix is a billion company, which has decided to save on the servers and now has to fight with the consequences.
[…] The fame in your Game has been terrible since the Early Access of End walker, and I am suffering now. You have to plan throughout the day, so you can at least play a bit. […] The lack of semiconductors is not an apology that you can not fix the errors as long. […]
It’s not a problem that you can solve by creating it with money. They are ready to spend more money than they originally planned to get new servers. Square Enix is not a manufacturer of semiconductors, and they do not produce any server parts. That’s why you need to buy some. And the current waiting time is 52 to 70 weeks according to alternative sources. This is due to the global scarcity […]
On the other hand, another part of the players defends the developer team of FFI. They argue that the sudden hype was unpredictable around the MMORPG. Square could not have been able to prepare because they could not know that the rush would be as much greater than expected.
appeasements outweigh the complaints
That’s how it was with other games: While the mood is in the FFI community on bubbling, there was no right shit storm, as you can normally know multiplayer games from Launches others.
New World has big problems with multiple server crashes and emergency expectations that triggered large complaints
Diablo 2 Resurrected had problems several weeks after the launch and received a lot of stress from the players
Anthem was tattered to release because the infinite load screen for login problems caused
Also Outriders had a Launch server problems and harvested a backlash
Compared to the angry reactions with other MMOs and multiplayer games, there is a very mild mood around FFI.
This is the case with FFI : In the complaint threads is often called to stay calm and keep cool head. The dissatisfied players are advised to put their subscription on the ice until the situation has calmed down, so they will not pay for an unsatisfactory service.
You do not get the performance for which you spend your money. So it’s okay if you leave the game. And a vote with the wallet is well known, so the users.
Honestly, if you have problems, then end your subscription for two months until things have calmed down. The game is good, it’s easy in a situation that does not like anyone and some problems can not be easily solved until SE gets new hardware.
Even the largest complaint thread on Reddit with an up vote number of over 7,700 began with the words Love SE, you can do not worry about the queues?. An extremely polite request, taking into account which handling tone normally prevails in such situations. Reddit is often the first place where a Shit storm collapses.
Especially the latest post to the server status has received a lot of popularity and positive reactions. In it, director Yeshiva announces that the players will receive free game time as compensation for another 14 days. Together with the already gifted 7 days there are a total of 3 weeks of playing time, which have been given away since the Early Access of End walker.
Suspension of sales is the madness. It is hard to believe that a company would only think about it.
Anime9102 on Reddit
On Reddit, many players memes post that they exaggerated it with the application of the MMORPG. Several posts talk about how to stop the critics celebrated MMORPG with the free test version to Level 60 to apply.
Also, on social media prevails comparatively rest. The Twitter post to the server problems received almost 6,000 up votes, while the comments are predominantly positive or jokes that FFI and Yeshiva suffer from their own success.
Communication and a little heart as a key to success
Therefore, there is no shit storm: One of the reasons why no Shit storm is currently raging in the forums of FFI is that the team has actively communicated the problems for a long time before the actual launch of the add. Yeshiva explained exactly what problems there will be what they are and how the team plan is against them.
This transparency and above all continuous presence of updates, which informed the players about the current state of the work, have shaped expectation of a large part of the community. The players knew exactly what they had to adjust.
Accordingly, the negative reactions to the server problems were there and were also expressed loud, but they were intercepted by the temperate part of the community. In the forums and on social media you can always see how to get used to angry players, that they should breathe deeply.
Another reason is that the FFI team has built much good will in its community over the years since the reboot of FFI 1.0.
This is on the one hand again on the clear communication. Whenever it came to problems in the past, Yeshiva reported speaking of it and explained transparent why the team met one or the other decision.
On the other hand, the FFI often went to the wishes of the community. For example, the Jobs Samurai, Roomier and Dancers were added to new add-ons because they were greatly desired. Also, the introduction of male Vienna as a playable sex was celebrated very much.
The current server problems are added that 21 days of free playing are a lot and be recorded by many players as a generous gift and right action.
In addition, many FFI players are well assumed that developers are very sincerely behavior in their appearances in interviews or on the FAN festivals.
The Writer of the Story of Shadow Bringers and End walker, Katsuki Ashikaga, broke out in tears when they received a thick applause of the spectators during the Pax West.
The composer of FFI, Masayoshi Spoken, brought the community to cry and received thousands of love cessation as he spoke on the stage of the digital female festival 2021 about his cancer.
The Director Yeshiva itself was praised by both FFI players and many people from the WOW community for the interview with Mongol to inquire about the health of his mother.
The Localization Lead Michael Christopher KOI Fox has gained great popularity during the 1.0 version, because he communicated in the forums openly with the players and betrayed them small lore secrets.
On the one hand, there is a relationship of trust that the developers give a lot of trouble looking for solutions. And on the other hand, there is a certain personal sympathy compared to individual persons from the developer team that promotes a basic positive mood.
This is how it works: In his latest post to the server status Yeshiva confirmed that the schedule for patch releases is stopped despite the problems.
Thus, on December 21, the patch 6.01 will appear, which brings the normal mode of the new RAIDS Pandemonium. Players are likely to get 4 boss farms to get new equipment and increase their Item Level.
On January 4, the epic version of the Raids, several new equipment sets, recipes for Crater and the Fun Dungeon Exploration.
At the same time, a new Date Center and new servers work for all regions. Especially Europe and North America should receive particularly extensive additions.
When these supplements will come, Yeshiva did not communicate. We hope to be able to submit a kind of roadmap to the end of January 2022, says the director.
And how does it look like? How is your mood and mood of people in your guilds? Are you annoyed and angry? Or do you call up to rest? Writes us in the comments on how to see the server problems of FFI.
Plays Final Fantasy XIV if you want to do something good